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Q: Payment methods
A: We accept the following credit cards: MasterCard and Visa, and money
orders.
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Q: Order shipping and delivery time
A: Your order is usually shipped the same day if it is received before 5 P.M. EST
on M/T/W/T/F. If your order is received on S/S it will be shipped the following
Monday. Our normal delivery time is 2 to 3 business days with the Priority Mail.
2nd Day Air, Next Day, and Ground UPS shipping methods are also available.
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Q: Shipping costs
A: Shipping and handling is FREE of charge on orders over $100.
Exact shipping charges are calculated when you proceed to the final page
before your order confirmation.
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Q: International Orders
A: For all international orders please contact us directly at
info1@petsmaxcity.com or call at 1-877-879-6486.
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Q: Product returns
A: Read our Return Policy
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Q: Coupons and promotions
A: Please enter coupon and promotion codes in the "coupon/promotion" section
when proceeding to the final page, before your order confirmation. Limit one
coupon/promotion per order.
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Q: Referrals
A: Include the first and the last name of your referral to any products offered on
our web-site in the "comments" section when proceeding to the final page before
your order confirmation. Special discounts may be determined and applied.
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Q: Privacy policy
A: Read our Privacy Policy
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A: We accept the following credit cards: MasterCard and Visa, and money
orders.
<<top
Q: Order shipping and delivery time
A: Your order is usually shipped the same day if it is received before 5 P.M. EST
on M/T/W/T/F. If your order is received on S/S it will be shipped the following
Monday. Our normal delivery time is 2 to 3 business days with the Priority Mail.
2nd Day Air, Next Day, and Ground UPS shipping methods are also available.
<<top
Q: Shipping costs
A: Shipping and handling is FREE of charge on orders over $100.
Exact shipping charges are calculated when you proceed to the final page
before your order confirmation.
<<top
Q: International Orders
A: For all international orders please contact us directly at
info1@petsmaxcity.com or call at 1-877-879-6486.
<<top
Q: Product returns
A: Read our Return Policy
<<top
Q: Coupons and promotions
A: Please enter coupon and promotion codes in the "coupon/promotion" section
when proceeding to the final page, before your order confirmation. Limit one
coupon/promotion per order.
<<top
Q: Referrals
A: Include the first and the last name of your referral to any products offered on
our web-site in the "comments" section when proceeding to the final page before
your order confirmation. Special discounts may be determined and applied.
<<top
Q: Privacy policy
A: Read our Privacy Policy
<<top
Frequently Asked Questions
| 1.877.879.6486 Customer Support Hours: Monday - Friday 9:00am - 5:00pm EST |
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FREE SHIPPING
by Priority Mail
on orders
over $100
on orders
over $100
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